What Will We Learn
The general objective of the program:
Develop the trainee's skills to be able to communicate in the work environment efficiently and effectively.
The capabilities that the program aims to develop:
The ability to communicate in the work environment efficiently and effectively.
Objectives:
- Basic concepts of the communication process
- Communication in the work environment
- Communication barriers
- Effective communication methods
Outputs:
After completing the training on the program, the trainee is expected to be able to:
- Identify the elements of communication efficiently and effectively.
- Identify communication models efficiently and effectively.
- Identify the types of human communication accurately and skillfully.
- Identify the types of effective communication accurately and skillfully.
- Identify the methods of dialogue and speaking efficiently and effectively.
- Identify the methods of feedback efficiently and effectively.
- Identify the obstacles to human communication accurately and skillfully.
- Identify the obstacles to effective communication accurately and skillfully.