Administrative Communications

The general objective of the program:

Developing the trainee's skills in applying electronic administrative communications procedures in government agencies efficiently and effectively.

Administrative Communications

The capabilities that the program aims to develop:

Applying electronic administrative communications skills efficiently and effectively.

Objectives:

• Introduction to electronic administrative communications
• Processing incoming mail
• Following up on incoming transactions
• Processing outgoing mail
• Processing internal mail
• Electronic statistical reports
• Electronic search and inquiry

Outputs:

After completing the training on the program, the trainee is expected to be able to:

• Understand the concept of administrative communications easily and smoothly.
• Understand the concept of the administrative communications center easily and smoothly.
• Define the objectives of the administrative communications center easily and smoothly.
• Define the requirements for implementing the electronic administrative communications system accurately and skillfully.
• Understand the concept of incoming mail easily and easily.
• Understand the concept of following up on incoming transactions easily and easily.
• Understand the concept of outgoing mail easily and easily.
• Understand the concept of internal mail easily and easily.
• Record internal transactions electronically accurately and skillfully.
• Review statistical reports electronically accurately and skillfully.
• Print statistical reports, forms, or stickers accurately and skillfully.
• Search and inquire electronically with accuracy and proficiency.
• Uses the scanner to search and inquire accurately and proficiently.
• Discusses individual cases of trainees accurately and proficiently.