What Will We Learn
The general goal of the program:
Developing trainees’ skills to apply effective methods in developing service to beneficiaries efficiently and effectively.
Capabilities that the program aims to develop:
Developing trainees’ skills to develop beneficiary services efficiently and effectively.
Objectives:
- Beneficiaries of government services
- Beneficiaries of services
- Beneficiary service development skills
Outputs:
After completing the training in the program, it is expected that the trainee will be able to:
- Defines the criteria for the importance of serving beneficiaries accurately and perfectly.
- Analyzes the expectations and needs of beneficiaries accurately and proficiently.
- Develops his skills to care for beneficiaries with precision and proficiency.
- He deals with the needs and complaints of beneficiaries with precision and proficiency.
- Determines the basic elements for evaluating and developing beneficiary service accurately and perfectly
Bestseller
