Creative secretarial skills

The general objective of the program:

Developing the skills of trainees to excel in performing secretarial tasks efficiently and effectively.

The capabilities that the program aims to develop:

Applying time management mechanisms and procedures efficiently and effectively.

Objectives:

• Creativity in secretarial work.
• Secretarial tasks and functions.
• Creativity skills in secretarial work.

Outputs:

After completing the training on the program, the trainee is expected to be able to:

• Easily define the concept of secretarial work and creativity.
• Easily define the importance and types of secretarial work.
• Accurately and skillfully define the characteristics that must be present in the secretary.
• Accurately and skillfully define the duties of the secretary.
• Accurately and skillfully define the opportunities for creativity in the field of secretarial work.
• Prepares the job description card for the secretary efficiently and effectively.
• Applies the skill of effective communication accurately and skillfully.
• Applies the skills of planning office work accurately and skillfully.
• Applies the skills of using the telephone accurately and skillfully.
• Organizes interviews with visitors and beneficiaries efficiently and effectively.
• Apply the skills of dealing with others accurately and perfectly.
• Apply the skill of creative thinking accurately and perfectly.
• Organize time efficiently and effectively.
• Apply the skill of dealing with time wasters accurately and perfectly.
• Apply the skill of dealing with problems accurately and perfectly.
• Apply the skill of self-development accurately and perfectly.